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Reset Password

Axidian Reset Password (Reset Password) is a utility designed to reset a user's password with automatic synchronization in the Axidian Access system.

When resetting the password through this utility, the password will be generated automatically. The complexity of the generated password is set by the system administrator when configuring the utility. The generated password is sent to the user by email or SMS.

The utility resets the user password in Active Directory, so for a user on whose behalf the utility is running, you must grant administrator rights in the domain. It is enough to add a user to the Administrators domain group.

The user also must have global administrator rights in the Axidian Access system.

caution

To send a password to a user by email or SMS, you must install providers SMS OTP or Email OTP on Core Server.

Installation files​

The files for installation of the utility are located at Axidian Access version number\Axidian Reset Password.

  • Axidian.EA.ResetPassword version number.x64.en-us.msi: Package for installing the Reset Password utility.
  • \Misc: Folder with group policy templates.

Install Reset Password​

Note

Install the utility on the workstation/server, where the utility will be run in the future.

To install the utility, run Axidian.EA.ResetPassword<version number>.x64.en-us.msi.

Configuration​

  1. Download the Axidian Access GPO templates from the distribution to the local storage of the computer where the utility is installed.

    info

    The local GPO storage is located at C:\Windows\PolicyDefinitions.

  2. Open Local Group Policy Editor and go to Computer Configuration → Administrative Templates → Axidian Access → Reset Password.

  3. Select and configure the Password Reset Utility Setup policy. Set the following values:

    • Server URL: URL of Core Server, such as http(s)://DNS name of the server/am/core/.
    • Provider type: The method of delivering the generated password to the user. You can use SMS or email.
    • Message subject text: The subject of the message with the generated password.
    info

    This is a required parameter when using email to receive a password. 

    • Message text: Text of the message with the generated password.
    info

    Optional parameter.

    If the value is not set, the generated password itself is used as the message text.

    If a value is specified, the field must contain the text <password>.

  1. Select and configure the Password Generation configuration policy. In the policy, specify the required criteria for password generation.

Example of the utility​

  1. From the Windows Start menu, run the Reset Password utility or execute C:\Program Files\Axidian\Reset Password\EA.ResetPassword.exe on behalf of the user who has the rights to reset the password in Active Directory.

  2. In the main window of the utility, click Login.

    Note

    Logging in to the utility is performed under the user in whose session the startup is performed. If required, you can run the utility on behalf of another user in an active session.

  3. Search for the user who needs to reset the password, and select it in the search results.

  1. On the user profile, click Reset AD password and confirm the action.

    Note

    When resetting the password, pay attention to the Phone Number and Email fields. To send the password by SMS, the user's phone number must be specified in the Phone Number field. To send it by email, the email address must be specified in the Email field.

  1. If the password has been successfully reset, a message appears stating that the password has been successfully reset and the message has been sent.