Notifications

In the Configuration → Notifications section, you can configure email notifications for Axidian CertiFlow administrators and operations about the following global events:

• All licenses consumed
• Connection an unregistered card
• Running out of available licenses
• Software license expired
• Software license expires soon

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You can specify separate notification settings for administrators and users regarding events related to a specific policy (local events). Configure local notification settings in policy settings (Notifications).

To configure notifications:

1. Set up the mail server.
2. Define notification recipient groups.
3. Create event notifications.
4. (Optional) Configure a custom notification template for each event.

Prerequisites

Go to Configuration → Roles and grant role members the privileges to manage notification settings.

Privileges

• Viewing mail server settings
• Changing mail server settings
• Viewing recipient groups
• Adding recipient groups
• Changing recipient groups
• Removing recipient groups
• Viewing administrator notifications
• Adding administrator notifications
• Changing administrator notifications
• Removing administrator notifications
• Viewing administrator templates
• Changing administrator templates

Mail server

Configure the mail server for sending notifications:

1. Go to Configuration → Notifications → Mail Server.
2. Specify the mail server settings and click Save.
3. Click Send test e-mail to verify the mail server's operation.
4. Enter the recipient's email address and click Send.

If you have not received a test message, check the mail server settings and send the message again.

Recipient groups

Configure notification recipient groups.

To add a recipient group:

1. Click Create group.
2. Enter the group name and the recipient email addresses.
3. Click Create.

You can edit or delete recipient groups.

caution

You can only delete a recipient group if it is not currently used for sending notifications.

Administrator notifications

Configure email notifications for Axidian CertiFlow administrators:

1. Click Create notification.
2. Select an event and specify the Event type: Information, Error, or Warning.
3. Select recipients:
   • Recipient group – a group created in the Recipient Groups section.
   • Security group – an Active Directory security group.
4. Click Create.

Notification templates

In the Administrator Templates section, you can configure email notification templates. Use the default templates or edit them to customize notifications.

A set of objects with parameters is embedded into the default template for each event. Axidian CertiFlow inserts these parameter values into the notification text. You can only use parameters that are built in the template in the notification text; you cannot add new ones. You can remove parameters you do not need.

For example, the License expired notification template contains an embedded licenses object with the licenseType, licenseCount, and validTo parameters.

To customize a notification, make your edits and click Save. To revert to the base template, click Reset.