Technical Support
If you can't find the answer to your question in the documentation or knowledge base, you can contact support for help.
If you contact support to resolve a problem, please provide as much information as possible, including files, screenshots and logs. This will help to solve the problem quickly.
To submit a support request, please follow these steps:
- Open Technical Support Portal.
- Enter your email address and password and click Login.
If you do not have a login and password
You can register on the support portal yourself or submit a registration request.
To register yourself:
- Click Register.
- A registration form will appear. Fill in the fields and click Register.
- Check the inbox of the specified email address. You will receive an email with a link to activate your account. Follow the link.
To submit a registration request:
- Click Submit a Ticket.
- A request form will appear. Indicate that this is an account creation request.
- Check the inbox of the specified email address. You will receive an email with a link to activate your account. Follow the link.
- Click Submit a Ticket.
- Select department and click Next.
- Fill in the fields and click Submit.