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Version: Axidian Privilege 2.10

Technical Support

If you can't find the answer to your question in the documentation or knowledge base, you can contact support for help.

If you contact support to resolve a problem, please provide as much information as possible, including files, screenshots and logs. This will help to solve the problem quickly.

To submit a support request, please follow these steps:

  1. Open Technical Support Portal.
  2. Enter your email address and password and click Login.
If you do not have a login and password

You can register on the support portal yourself or submit a registration request.

To register yourself:

  1. Click Register.
  2. A registration form will appear. Fill in the fields and click Register.
  3. Check the inbox of the specified email address. You will receive an email with a link to activate your account. Follow the link.

To submit a registration request:

  1. Click Submit a Ticket.
  2. A request form will appear. Indicate that this is an account creation request.
  3. Check the inbox of the specified email address. You will receive an email with a link to activate your account. Follow the link.
  1. Click Submit a Ticket.
  2. Select department and click Next.
  3. Fill in the fields and click Submit.