Skip to main content
Version: Axidian CertiFlow 7.2

User guide

You can manage your cards and certificates in Self-Service and in Remote Self-Service.

Self-Service​

Self-Service is available at https://<Server FQDN>/certiflow/ss.

The administrator defines the service authentication settings in Configuration→Policies→Authentication.

The following information is available in a user profile:

  • User information – a user's name, Logon name, e-mail, phone number and photo. This information is added automatically from the user catalog profile.
  • Your cards – a list of cards assigned to the user and a list of certificates stored on cards.
  • Your documents – a list of user documents.
info

The administrator assigns user permissions for operations with cards in Configuration→Policies→Workflow.

Remote Self-Service​

Remote Self-Service allows you to manage your cards without connecting them to your workstation (except for card unblock operation).

Log in​

Remote Self-Service is available at https://<Server FQDN>/certiflow/rss.

To log in to Remote Self-Service:

  1. Enter your login and the text from the CAPTCHA image.
  2. To authenticate, enter answers to secret questions.

Unblock cards​

To unblock a card:

  1. Launch the Axidian CertiFlow Unblock tool from the Axidian CertiFlow installation package.
  2. Select a card from the Available cards list.
  3. Copy the unblock code from the Request field.
  4. Open the Remote Self-Service at https://<Server FQDN>/certiflow/rss.
  5. Select a card and click Unblock.
  6. Enter the unblock code and click Get results.
  7. Enter the confirmation code in the Answer field.
  8. ETnter the new PIN, confirm it and click Unblock.