Revoke and clear

You can revoke your card if it is damaged, lost or compromised.

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The administrator configures user permissions for card revoke and clear operations. For more information, see Administrator guide.

If the administrator enabled the Revoke certificate at card revoking/disabling option in the CA certificate template settings, all certificates stored on a card are removed.

Revoke

To revoke a card:

1. Select Report card as lost, damaged or compromised in the card menu.
2. Specify the reason of card revocation:
3. Click Revoke.

Card status changes from Issued на Revoked.

Clear

You can only clear a card with the Revoked status. To clear your card, connect it to your workstation and click Clear card.

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To clear TPM, Registry, Windows Hello for Business cards, click Delete card.

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When you clear your card, all data written to it using Axidian CertiFlow is deleted.

User PIN

You can change the user PIN when you clear the card. Axidian CertiFlow changes it to the default value or a value consistent with your company’s security policy (password length and complexity requirements).

Set New user PIN or leave the field blank to set the default PIN. Click Clear.

After a card is cleared, it remains assigned to you in Axidian CertiFlow and can be issued again.