Notifications

In the Notifications section of the policy settings, you can configure email notifications to administrators and users about local events related to the policy.

To configure notifications:

1. Set up the mail server.
2. Define notification recipient groups.
3. Create event notifications.
4. (Optional) Configure a custom notification template for each event.

Mail server

Configure the mail server for local notifications:

1. Go to policy settings and open the Notifications → Mail Server section.
2. To use global mail server settings, select Use global settings.
   To use local mail server settings, select Specify the mail server settings, specify the mail server settings and click Save.
3. Click Send test e-mail to verify the mail server's operation.
4. Enter the recipient's email address and click Send.

If you have not received a test message, check the mail server settings and send the message again.

Recipient groups

Configure notification recipient groups.

For global administrators, you can select global recipient groups configured in Configuration → Notifications → Recipient Groups. For local administrators, you can create separate recipient groups for notifications about events related to a specific policy.

To add a recipient group:

1. Click Create group.
2. Enter the group name and the recipient email addresses.
3. Click Create.

You can edit or delete recipient groups.

caution

You can only delete a recipient group if it is not currently used for sending notifications.

Administrator notifications

Configure email notifications for Axidian CertiFlow administrators:

1. Click Create notification.
2. Select an event and specify the Event type: Information, Error, or Warning.
3. Select recipients:
   • Recipient group – a group created in the Recipient Groups section.
   • Security group – an Active Directory security group.
4. Click Create.

Repeat interval (days)

In the Repeat interval (days) field, you can specify the time interval before a notification is sent again.

This field is available for the following events:

• User attributes changed
• Common certificates expiring
• Accept card issuing
• Accept card replacing
• Accept card updating
• Deny card issuing
• Deny card replacing
• Deny card updating
• Traced certificates expiring
• Policy updated
• Changing policy
• Managed certificates expiring

User notifications

Configure email notifications for Axidian CertiFlow users. Ensure that an email address is specified in the catalog profile for each user account.

1. Select Create notification.
2. Select an event and specify the Event type: Information, Error, or Warning.
3. To send a copy of the notification to the user's manager, enable the Send copy to manager option. The manager's email address is specified on the Organization tab of the user's catalog profile under Manager.
4. Click Create.

Repeat interval (days)

In the Repeat interval (days) field, you can specify the time interval before a notification is sent again.

This field is available for the following events:

• User attributes changed
• Common certificates expiring
• Accept card issuing
• Accept card replacing
• Accept card updating
• Deny card issuing
• Deny card replacing
• Deny card updating
• Traced certificates expiring
• Policy updated
• Changing policy
• Managed certificates expiring

Notification templates

In the Administrator Templates and User Templates sections, you can configure email notification templates. Use the default templates or edit them to create customized notifications.

A set of objects with parameters is embedded into the default template for each event. Axidian CertiFlow inserts these parameter values into the notification text. You can only use parameters that are built in the template in the notification text; you cannot add new ones. You can remove parameters you do not need.

To customize a notification, make your edits and click Save. To revert to the default template, click Reset.